The Successful and Refined Manager
A successful manager is not only someone doing his/her job but also someone capable of showing perfect manners under every circumstance and to make people around him grow by showing them the good example. This program has been made with in-depth knowledge and practical exercises to enable participants to acquire the etiquette a manager should know today. The content is specifically adapted to the executive level and can be adjusted upon request.
For enterprises and individuals – adults – from 1 day to 5 days, we can propose several programs, including the

  • Social& business etiquette for managers
  • Formal way to introduce himself and greet new clients and colleagues
  • Proper handshakes
  • Table etiquette for managers
  • Being formal, elocution and diction practice
  • Body postures to have and to avoid
  • Telephone etiquette
  • Dress codes and grooming for managers
  • Confident daily deportment
  • Showing confidence & charisma
  • Eloquent public speaking for managers
  • Handling discomfort and insecurity
  • Having the right voice tone and making sure to be audible
  • How to place cutleries, glass and serviette
  • Knowing menus, food and tea varieties
  • Wine knowledge